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Find answers to your questions in our help area.

I have not received the correct (number of) tickets
On receipt, please immediately check the tickets supplied to check that they correspond with your order, which can be viewed under «My Ticketcorner». The login box to «My Ticketcorner» can be found on the home page of our online shop.

In the case of an obvious missing or incorrect delivery, particularly incorrectly issued tickets (incorrect seat category, incorrect event, incorrect time), you shall receive a free replacement on return of the delivered tickets if you inform us of the error in writing immediately on receipt.

The written form is sufficiently met if you inform us of the incorrect delivery using our Contact form. We will then contact you as quickly as possible by e-mail and agree on how to proceed.
If you have any further questions, please use our search box or send an e-mail to our customer care .
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