What is Express delivery to Switzerland / Liechtenstein?
Express
Our customers with a delivery address in Switzerland and Liechtenstein will have the option of having their tickets and vouchers sent to their home by Express delivery.
If you place your orders before 4 p.m., you will receive your delivery on the next working day (Tuesday to Saturday) before 9 a.m.
Please note that we only print the tickets using the standard process for Express orders.
That means that you will receive a ticket designated a FanTicket as a standard ticket.
When can I choose the delivery method express?
The delivery method express is only available for orders that are made from Monday 09:00 to Friday 16:'00. If you place your orders before 4 p.m., you will receive your delivery on the next working day (Tuesday to Saturday) before 9 a.m.
What is Express delivery?
Express is a service provided by the Swiss Post Office.
If you order your tickets before 4 p.m., you will receive your delivery on the next working day (Tuesday to Saturday) before 9 a.m.. If your order is placed between Friday, 4 p.m. and Sunday, 4 p.m., you will receive it on Monday morning before 9 a.m..
You can check the delivery at any time using "track & trace".
The delivery does not need to be confirmed with a signature.
You will find more information about the Express service on the Post Office Info page.What happens if my ticket actually doesn't arrive?
You can check the delivery at any time using "track & trace". The dispatch number is given on the dispatch notification (e-mail). Express deliveries to Switzerland and Liechtenstein are insured by the Swiss Post Office for up to CHF 500.00.
Information supplied without liability. For more detailed information, visit the Post Office Info page.Whom should I contact if I have any problems?
You can reach our Customer Service via our Help & Contact section at www.ticketcorner.ch or by telephone Monday to Friday from 8 am. to 6 p.m. via our Service Hotline: +41 0900 800 800 (CHF 1.19/min.).
What are the handling charges?
For dispatch by Express delivery, the shippment costs are CHF 20.90. For Express orders, only immediate forms of payment (credit cards, yellow payment forms and vouchers) are accepted. Express orders cannot be paid for using the invoicing process.
Why does the delivery method chosen by me change automatically?
Express deliveries are only possible within Switzerland and Liechtenstein. If you have a delivery address abroad, we automatically set the delivery type as normal shipping and adjust the charges accordingly.
How are my tickets delivered?
The tickets you order are sent by Swiss Post within Switzerland and Liechtenstein.
Do I have to accept delivery of the tickets personally?
No, the delivery does not need to be confirmed with a signature
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