Help and Contact

Topic search

Find answers to your questions in our help area.

Why is a particular event not offered?
We always make the greatest effort to provide the most comprehensive range of tickets for you. This means that thousands of events can be booked over the course of a year.

The best place for information on dates, prices and venues for your required event is through our extended search.
You can find the extended search here.

If you cannot find the event you are looking for, take a regular look at eventim.de. As our range is continually expanding, it is possible that the date you want will soon be bookable through us.

We additionally recommend that you register for your individual newsletter. We will then regularly inform you of changes and news. If there are only a few days before an event date, so that shipped tickets would not arrive in time, the relevant event is deleted from our site.
If you have any further questions, please use our search box or send an e-mail to our customer care .