Help and Contact
How can I redeem one or more vouchers?
Select the required shipping type and enter the voucher code, without any spaces, into the gift voucher field.
Then click on "Redeem Now". The voucher will appear with displayed value above the input field. Additional vouchers can be redeemed in the same way. The total amount of all redeemed vouchers will also be displayed. After that, go to the Quick Login or register as a new customer.
You will retain any remaining credit for later redemption (please be aware of the stated life of promotional vouchers). Simply reenter your voucher number when making your next purchase.
Please note:
Vouchers must be redeemed within 12 months of purchase.
It is not possible to receive cash payments, or make retrospective use of a voucher.
If there are problems in redeeming a voucher, please be aware that confusion can arise when using alphanumeric codes (letters plus numbers). In this context, please check whether it is a case of using
* a B instead of an 8
*lower case "L" instead of an upper case "i"
* an O instead of a "zero"
* a G instead of a 6