Help and Contact

Topic search

Find answers to your questions in our help area.

Has my booking worked?
Every correctly completed booking is confirmed by e-mail. To view your bookings, log on and click on "My account", where you will find a summary of your bookings under «My bookings».

If the status of your order is «booked», your booking has worked and the ski tickets have been uploaded onto the Skicard selected by you. In addition, we recommend that you print out the order confirmation and take it with you to the resort. If there is no order in your account, please check your credit card information and place your order again.
If you have any further questions, please use our search box or send an e-mail to our customer care .