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Find answers to your questions in our help area.

What should I do if my Skicard doesn't work at the turnstile?
Please go to the mountain railway's ticket office with your Skicard and the printed out order confirmation. Once your booking has been verified, the mountain railway will give you a corresponding free pass.

If your booking cannot be verified and you have to buy new skitickets there, please lets us have the Refund Form immediately by e-mail to skitickets@ticketcorner.ch The amount will then be refunded to you.
If you have any further questions, please use our search box or send an e-mail to our customer care .
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