Help and Contact
Do I have to pay also a fee at the ticket offices ?
For sale at the box office, an order fee is charged. The rate depends on the value of the order and is the same at all points of sale.
| Order value | Order fee |
| Up to CHF 30.00 | CHF 1.50 |
| CHF 30.05 until CHF 50.00 | CHF 2.50 |
| CHF 50.05 until CHF 70.00 | CHF 4.00 |
| CHF 70.05 until CHF 100.00 | CHF 5.50 |
| CHF 100.05 until CHF 150.00 | CHF 7.00 |
| CHF 150.05 until CHF 300.00 | CHF 9.50 |
| Over CHF 300.00 | CHF 12.00 |