Help and Contact
Has my booked event been canceled / postponed?
We will make every effort to inform our customers immediately by email of any changes reported to us by the promoters.
At the same time, you can find a list of changes known to us on our "Cancellations & Rescheduling" page. You can find a link to it at the bottom of our home page or here.
However, please also look out for press, radio and television announcements in the run-up to your event.
Please be aware : This only applies to customers who purchased their tickets from us online or via the order hotline. If you purchased your tickets from a local advance sale outlet, please return them there.
Ticketcorner AG
Finance
Riedmatt-Center, Postfach
8153 Rümlang
After receipt, we shall endeavor to cancel the tickets with the promoter as soon as possible. Then, the ticket price will be transferred to the bank or post account or credit card used for the purchase.
A repurchase is only possible for entrance tickets for canceled or postponed events and for requests made using sufficient paid postage.