Data protection policy for applicants


This data protection policy concerns the processing of personal data of job applicants (data subjects, hereinafter referred to as «you») by Ticketcorner AG in connection with the use of the careers page and the conduct of the entire application process, in accordance with the applicable data protection regulations. The responsible entity within the meaning of data protection legislation is Ticketcorner AG, where you are applying (hereinafter referred to as «Ticketcorner», «we» or «us»).

  1. 1. Scope, responsible body and definitions

    1.1 Scope of this privacy policy

    1. This privacy policy applies to the use of the career page and to the entire application process at Ticketcorner AG.

    2. This privacy policy applies exclusively to the processing of personal data of applicants as well as personal data in connection with an application to Ticketcorner AG.

    1.2 The responsible body for processing your personal data

    The following entity is responsible for processing your personal data:

    Ticketcorner AG
    Im Buchenpark 3
    8304 Wallisellen
    E-Mail: about@ticketcorner.ch
    Tel.: +41 (0)44 818 31 11

    1.3 Processing by the data processor

    For the efficient handling of application processes, we use an applicant management system from Workday Limited, The Kings Building, 152–155 Church Street, Smithfield, Dublin 7, D07 A0TN, Ireland. Workday processes personal data on our behalf as a data processor within the meaning of the Swiss Data Protection Act. We ensure, through appropriate contractual and organisational measures, that your personal data is processed only according to our instructions and in accordance with applicable data protection law. Your personal data will be processed in Switzerland, the EU and the USA. An adequate level of protection is ensured by the certification of Workday, Inc., Pleasanton, CA, USA under the CHUS Data Privacy Framework and the conclusion of the EU Standard Contractual Clauses.

    We remain your first point of contact for exercising your data protection rights and for any concerns related to the application process. You can contact us at any time using the contact details above.

    1.4 Definitions

    The following data protection terms serve to improve the understanding of this privacy policy and are based on the Swiss Federal Act on Data Protection (DSG) and the Data Protection Ordinance (DSV).

    1. The DSG is the Swiss Federal Act on Data Protection. It regulates the processing of personal data of natural persons and aims to protect the personality and fundamental rights of those affected. In addition, the Data Protection Regulation (DPR) and any other applicable special legal provisions shall apply.

    2. Personal data is any information relating to an identified or identifiable natural person. This includes, for example, name, contact details, application documents, communication content or technical information that can be attributed to a person.

    3. Personal data requiring special protection includes, in particular, data relating to religious, philosophical, political or trade union views or activities; data relating to health, sexual life or racial or ethnic origin; genetic and biometric data used for unique identification; data relating to administrative or criminal proceedings or sanctions; and data relating to social assistance measures.

    4. Processing means any operation or set of operations performed on personal data, regardless of the means or methods used, in particular the collection, storage, retention, use, alteration, disclosure, archiving, erasure or destruction of data.

    5. The controller is the private individual or federal body that decides, alone or together with others, on the purpose and means of processing personal data. Ticketcorner AG is generally responsible for the processing described in this privacy policy.

    6. A data processor is a private individual or a federal body that processes personal data on behalf of the data controller. Disclosure refers to the transmission or making available of personal data to third parties. Insofar as we disclose personal data abroad, this is done in compliance with the requirements of the GDPR, in particular through suitable guarantees, contractual safeguards or based on statutory exceptions.


  2. 2. Purposes of processing your personal data

    2.1 Visit to the career page (log files / technically necessary data)

    1. When you visit our careers page, technical log data is collected for operational and security reasons. This processing is necessary to ensure the functionality, stability and security of the website, as well as to detect and remedy misuse or attacks.

    2. When you access the career page, your internet browser transmits the following data in particular:

    • Date and time of access
    • Browser type and browser version
    • operating system used
    • transferred data volume
    • IP address of the accessing device

    3. This data is generally not used to directly identify you. They will only be kept for as long as is necessary for safe operation, fault analysis, or the enforcement or defence of legal claims. The processing is based on our overriding private interest in a secure and functioning online service, as well as on legal obligations to ensure data security.

    2.2 Processing for analysis purposes

    1. Our website may collect anonymised or heavily aggregated usage data in order to analyse visitor behaviour statistically and improve our online service.

    2. Where technical information relating to browsers, language settings, device type or anonymised IP addresses is used, this is done solely to recognise repeat visits in aggregated or pseudonymised form, and not to identify you personally.

    3. This processing is carried out on the basis of our overriding legitimate interest in analysing, improving and tailoring our careers page to meet users’ needs.

    2.3 Information about cookies and similar technology

    2.3.1 General information about cookies

    When using our careers page, cookies may be stored on your device. Cookies are small text files that are placed on your device by the browser you are using. Cookies allow certain information to be transmitted to the entity that sets the cookie; this information may also include personal data. Cookies help us to make our website more user-friendly, stable and secure. You cannot run programs or transmit viruses to your device.

    2.3.2 Types of cookies used

    First-party cookies:

    We use, among other things, so-called first-party cookies, i.e., cookies that are set by servers of our website and that can generally only be accessed by our systems.

    Third-party cookies:

    Additionally, our website may contain third-party cookies that are set by servers of other providers and can be read by them or by us.

    2.3.3 Storage duration of cookies

    Session cookies:

    Some of the cookies used are session cookies. These are only stored for the duration of your visit and are automatically deleted after the session ends.

    Persistent cookies:

    In addition, persistent cookies can be used. These remain stored on your device beyond the individual session and are automatically deleted after a set period of time.

    2.3.4 Purposes of using cookies

    Required cookies:

    We use cookies that are necessary for the operation of the career page and enable certain functions of this website.

    Functional cookies:

    In addition, we may use cookies to provide convenience features, such as automatic language detection, restoring previously entered content, or maintaining certain settings within the portal.

    Analytics cookies:

    Where analytics cookies are used, they serve to collect and statistically evaluate information about the use of the career page in order to continuously improve the website. Such processing will only take place – where necessary – based on your consent.

    2.3.5 Cookie settings by users

    You can restrict or completely prevent the storage of certain or all cookies via your browser settings and delete cookies that have already been stored. Further information can be found in your browser's help section.

    In principle, our website remains usable even if you restrict or disable cookies in your browser. Please note, however, that some functions may be limited or unavailable as a result.

    2.3.6 List of cookies used on this website

    2.4 Integration of external media content from third-party providers

    1. Videos from the provider Vimeo can be embedded on our website. The videos will only be loaded after you have given your consent via our consent or cookie tool. When loading the videos, personal data may be transmitted to Vimeo, in particular your IP address and information about your browser and device. Vimeo may also process this data for its own purposes.

    The integration takes place – where necessary – on the basis of your consent in accordance with Swiss data protection law.

    Vimeo is generally responsible for the processing of personal data. We are responsible for integrating the service and the associated initial data transfer. Data may be transferred to the USA. An appropriate level of data protection is ensured by Vimeo’s certification under the Swiss-US Data Privacy Framework, as well as by supplementary technical and organisational measures.

    You can withdraw your consent at any time with effect for the future, for example via the cookie settings on our website.

    2. Further information about the service and data processing can be found here:

    2.5 Receipt and processing of applications

    1. If you apply via our applicant management system, by post, by email or via a referral link, we process your personal data, in particular contact details (e.g. First and last name, address, telephone number and email address) as well as other application data you have submitted (e.g. CV, educational certificates, language skills and information on work permit). The processing includes, in particular, the review of your documents, the conducting of telephone interviews and job interviews, and the decision on whether to offer you employment or reject your application.

    2. If an individual assessment is planned as part of the selection process, we may, with your prior consent, forward your CV or selected application information to aptitude diagnostics partners used for this purpose.

    3. The processing is carried out for the purpose of conducting the application and hiring process. Insofar as the employment relationship is subject to Swiss private law, we pay particular attention to Art. 328b OR; furthermore, we base the processing on the Swiss Data Protection Act and on our overriding private interests in the proper filling of vacancies.

    2.6 Active sourcing on social networks

    1. To find qualified candidates, we search in professional social networks and directly contact potentially suitable individuals. In doing so, we process only publicly available information, insofar as it is relevant to assessing a candidate’s suitability. We can highlight interesting profiles in recruitment tools and save them for the next stage of the selection process.

    2. The processing is carried out for the purpose of specifically targeting suitable candidates and is based on our overriding private interest in efficient personnel recruitment.

    2.7 Active sourcing via external recruitment agencies

    1. To find qualified applicants, we can use external recruitment agencies that provide us with profiles of potentially suitable individuals. These profiles may contain personal data, unless they are anonymized. The information is passed on internally to the relevant department that carries out the selection process.

    2. The processing serves the purpose of specifically targeting and recruiting suitable employees. It takes place within the framework of pre-contractual measures or based on our overriding private interest in the efficient filling of vacancies.

    2.8 Obtaining further information and conducting reference checks

    1. The references you have provided may be used – if necessary – to obtain further information about your previous employment or to verify the information you have provided.

    2. We only obtain references with your prior consent. Insofar as we consult publicly accessible sources – such as professional profiles on social networks – this is done as part of the application process and in compliance with Swiss data protection and employment law.

    2.9 Reimbursement of travel expenses for applicants

    1. If you travel for a job interview and we reimburse your travel expenses, we will process, in particular, your contact details, identification data and payment information such as bank details. The invoice, along with the supporting documents, will be forwarded to the relevant internal departments.

    2. The processing is carried out for the purpose of reimbursing travel expenses and as part of the application process.

    2.10 Job subscription

    To ensure you are informed about new job offers, you have the option of subscribing to a job alert or viewing suitable positions via the career portal. The subscription can be limited by field of activity and location.

    We need your e-mail address for the job alert subscription. The processing is based on your consent. You can withdraw your consent at any time with effect for the future, in particular via the unsubscribe link in the respective mailing.

    No additional personal data is processed via an RSS feed simply for displaying new job offers.

    2.11 Preparation of the employment contract

    1. As soon as you receive a job offer, we will process your personal data in order to prepare the employment contract. For this purpose, the contract -relevant information is processed and forwarded internally to the responsible HR departments, for example your name, address, function, start date, place of work, salary and bank details.

    2. As part of the recruitment and employment process, we may – to the extent legally permissible and necessary – also process particularly sensitive personal data or data relating to criminal proceedings, for example if this is necessary for the specific function or required by law. In doing so, we comply with the provisions of the GDPR and Swiss employment law.

    2.12 Further processing activities

    2.12.1 Conducting audits and ensuring compliance with regulations

    1. Personal data may be processed as part of internal or external audits and to comply with legal and regulatory requirements. In individual cases, we may also use information from publicly accessible sources for this purpose.

    2. Such processing may be necessary in particular to comply with legal obligations, to detect or prevent misconduct, to review internal processes and to properly manage our company organisation.

    3. Your personal data will be processed here to fulfil legal obligations or based on our overriding private interests, in particular in ensuring proper business processes, preventing abuse and enforcing or defending legal claims.


  3. 3. Storage and deletion of your personal data

    3.1 Log files

    The log data of visitors to our career page will be deleted as soon as it is no longer required for secure operation, error analysis or the investigation of specific misuse or security incidents.

    3.2 Application data

    In the event of a rejection, we will generally delete or anonymise your application data within six months of the end of the application process, unless there are legal retention obligations, consent for longer retention has been given, or we still require the data for the establishment, exercise or defence of legal claims.


  4. 4. Categories of recipients of personal data

    1. Within Ticketcorner AG, your personal data will only be passed on to those departments that need it to deal with your application or employment, in particular to HR, the responsible specialist department and, if necessary, internal departments for finance, IT, compliance or legal.

    2. Your personal data may also be passed on to external IT service providers and other data processors whose systems or platforms we use in the application or recruitment process, for example for applicant management, hosting or support services. These service providers process personal data exclusively according to our instructions.

    3. If we send you documents by post in connection with your application or possible employment, we will pass on the necessary personal data to shipping or postal service providers.

    4. Furthermore, we only disclose personal data if and to the extent that we are legally obliged to do so or this is necessary to protect our legitimate interests, for example to authorities, courts, legal representatives or insurance companies.

    5. Insofar as we disclose personal data to recipients abroad, this is done in compliance with the requirements of Swiss data protection law. If adequate data protection is not guaranteed in the country in question, we will provide suitable safeguards or rely on a legally provided exception.


  5. 5. Consent and withdrawal of your consent

    1. If you have given us your consent to process your personal data, you can revoke this consent at any time with effect for the future. The legality of the processing carried out up to the point of revocation remains unaffected. Please send your notice to revoke consent to:

    You can revoke any consent you have given via the cookie banner on this career page by deleting these cookies in your browser. You can decline consent on your next visit to the careers page.

    2. If you withdraw your consent, we will process the personal data collected in this context in order to document and implement your withdrawal.


  6. 6. Your rights

    1. In accordance with the Swiss Data Protection Act, you can request information at any time about whether and which personal data we process about you. You can also request the correction of inaccurate data and – as permitted by law – the deletion or release of certain personal data in a common electronic format, or object to processing.

    2. Please address your request, clearly identifying yourself, to:

    3. When you assert your rights against us, we process the personal data collected in this context in order to examine, respond to and implement your request. This processing is carried out to fulfil our legal obligations and to safeguard our overriding private interests in the proper handling of such requests.


  7. 7. Final provisions

    1. This Data Protection Policy for applicants and the supplementary information on cookies apply in the version published at the time of your application.

    2. We reserve the right to amend this Data Protection Policy as needed. Changes will be published on our careers page and will take effect upon publication.


  8. 8. Contact for data protection inquiries

    Please direct your questions regarding data protection or the processing of your personal data to:

    Ticketcorner AG
    Im Buchenpark 3
    8304 Wallisellen
    E-Mail: about@ticketcorner.ch
    Telephone: +41 (0)44 818 31 11

    Wallisellen, 26 June 2026